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Please email me about this.  I will need some personal account info that shouldn't be answered in a public forum like this.

sales@vgpc.com is our email address

You cannot delete folders yet.  You can move items out of folders and change the names of folders, but you cannot delete an entire folder at this time.  Sorry.

This has been a feature for a few months now.  

Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this, but sometimes takes longer on really big collections. Sorry for any inconvenience.

Unfortunately we do not have an automated way to convert NTSC items to PAL items or vice versa.  Sorry.