Your comments
I've manually added some sales data for that game now. Should show up on the site within 24 hours.
What were you trying to do when you got this error?
That is listed here already:
What ads are you referring to? Our site does not charge anything to look at the data or use most of the tools. You only need to pay if you want to download the data or use premium features of the tools.
Yep, this is in process now. We've added all the JP N64 games to the site and we're waiting to get price data for them.
Looking through that list all of the ones that were NTSC are games that we don't have in the PAL format yet. Switch or 3DS or PS4 games that are only released in NTSC (Limited Run Games). If you added these via the import tool, they would give failures.
I tested it with products like this:
- zelda breath of wild pal switch
- animal crossing pal 3ds
- dark void pal xbox 360
The zelda and animal crossing versions error out without adding anything to the collection because we have no pal switch games or pal 3ds games on the site yet.
Dark Void is added for PAL 360 because we have that on the site.
Based on the age of your collection, you might have imported a bunch of these before we had implemented this fix 6 months ago. If you tried importing a few of them now as a test, they should import correctly. You just need to make sure we have PAL versions of that console. We are working on adding all of them but don't have 3DS, Switch, Xbox One.
Can you give me some PAL games you tried to add that were imported as the NTSC version? I can't replicate this in my tests, but if you can give me complete examples I can look into those and fix them.
Customer support service by UserEcho
