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Money Back Guarantee

Anonymous 8 years ago • updated by 8 years ago • 1

I've notice when I view my items on Windows 10 Chrome browser it does not have any reference to a 'Money Back Guarantee'. But when I view my ads via my WiiU browser, each of my listings has, in bright red letters, "14 Day Money Back Guarantee". Has this always been the case?

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8 years ago

All sellers agree to offer a 14 day return policy. So the policy is the same for all items. We are just testing how we display that info to buyers. So some users will see that in red letters and others will not. Then we compare the results to make sure we are conveying the best message to buyers.

Customer support service by UserEcho