Bugs
+6
Reporting for Heritage doesn’t work
The report functionality doesn’t work for reporting Heritage sales. I’ve found multiple instances were Heritage sales were incorrectly categorized, under the wrong game variant, etc. with no way of reporting it.
Customer support service by UserEcho
Any update on this?
Please email admin about any sales like that which need to be removed/changed. We do not have an automated reporting feature for these at this time.
Is there a plan to add this functionality? I mean at a min instead of requesting users to email admin, the report for Heritage can alternatively just generate an automated email to the admin. Asking a customer base to email every-time there is an issue is a band-aid fix.
I agree that is isn't ideal but HA sales are a very small fraction of the sales on the site and a very small percentage of users look at those sales. We have to prioritize requests and their usefulness for all users and impact on all users. This capability has not risen to the level where we have decided to automate the process. Sorry.