Bugs
Bug: Incorrect Collection Count
My video game collection page shows games listed that I cannot delete. This was impacting the count and price of my collection. I initially tried reseting my cookies/history then even decited to "delete collection" but did not fix.
I had began adding games from the Video Game list into my collection and noticed the count was incorrect. It states I own 2 Nintendo 64 games that I cannot delete or edit. In the Game List Of Nintendo 64 Video Games, it shows I own "Gauntlet Legends" and "Tony Hawk 2" but when I click on the orange button it states "You have no items in your collection".
Answer
Please give me your user name on the site or a link to your profile page. I will fix this for you ASAP.
This randomly occurs on some collections if they add a bunch of items at once or remove a bunch of items at once. This is automatically corrected monthly if it does happen and I can manually update the counts too if it happens.
Let me know your user name and I can fix this for you.
adamjmashal, can you fix my collection? I added items and lost track of things I added so wanted to start fresh..
I'm not finding an account with that user name. Can you email me (sales@vgpc.com) with the email address on your account and I will look into this.
Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this. Sorry for any inconvenience.
hi my username is Rmetz202. I have tried deleting my entire collection multiple times. No matter what I do it still shows I have 30 games in my collection. I am trying to start over to get a more accurate inventory. Is there anyway that this can be wiped to zero?
Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this. Sorry for any inconvenience.
I also deleted everything from my collection but still have 2 phantom items I can't delete
Username: Oldcrankybmulls
Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this. Sorry for any inconvenience.
I've had recent issues with my collection as well, I had added items , scanned and items will just disappear at random. The count is way off by the 100's or more as is the value is incorrect due to items being removed at random, I have way more physically than what is show via the application. Count is way off. Username : lysbli
The collection count has been recounted after you added a bunch of cards.
https://www.pricecharting.com/offers?seller=lysblikljivbo7egjy45isbouq&status=collection
Sorry it was off for a while. Thank you
Can you please also check these collection?
Already greatfull
https://www.pricecharting.com/offers?seller=gpcmzhefnam2gf7vbfeejacbke&status=collection
Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this. Sorry for any inconvenience.
Customer support service by UserEcho
Sorry for any problem. I've asked servers to revalue and recount everything. That should be done by the time you get this. Sorry for any inconvenience.