A way to enter a reason for reporting a listing

7 years ago • updated 12 months ago • 6

I keep encountering listings falsely under CIB for high end items that shouldn't be there due to including missing components, reproduction components (manuals, boxes) etc. A way to include a reason why a listing is being reported so that certain reasons could be prioritized and looked into (perhaps out of a drop down list of potential options + optional text field to be specific?).

I feel like wrong information shouldn't stick around long but it seems like just the plain old report button doesn't always seem to get things sorted out with any real speed and that's kind of a bummer when its regarding a piece you own yourself.

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Under review

7 years ago

This is a good suggestion. We go through those reports every day, but we have to prioritize them because some people "report" stuff that isn't a problem and we get hundreds of the reports per day.

This might be a good way to at least know what to look for and prioritize ones that of a certain kind.

Anonymous 2 years ago

I agree with this suggestion and was going to add it myself. I've been able to identify and report some reproductions that might not be obvious to someone else, and so it would be nice to be able to say WHY I'm reporting what I am. I have been on the other side too where I'm going through some reports and find some that aren't obvious as to WHY they were reported and so I end up just skipping them.

Anonymous 2 years ago

"best offer accepted" would be a nice addition to the list of reasons for reporting, since it's unknown how much was actually paid for the item.

I've also seen a few listings that said the auction was ended because the item is no longer available.

I also hate the "seller has re-listed this item or another one like it" message. Maybe it sold for that much, maybe it didn't. It is a mystery.

Last thing I was thinking of for today was it would be nice to have a link to a cached copy of the listing page because I've seen a ton of listings with extremely sus titles; but when I click the link, I just get the picture of the kid in the orange jacket.

2 years ago

> I've also seen a few listings that said the auction was ended because the item is no longer available.

eBay site is not always accurate with these. If someone lists multiple copies and 1 sold but the other did not and the seller ended it, it could be listed as "ended as no longer available" but 1 copy did sell.

> seller has re-listed this item or another one like it

A buyer and seller did agree on a price at one point. Yes we do not know if the transaction completed, but that isn't necessarily needed to determine the value. If that sale was very high price and a rare item then we will often remove the sale because it was probably a fake bid.

> be nice to have a link to a cached copy of the listing page

Unfortunately ebay doesn't keep their pages around after 30 days. It would technically be possible to cache the HTML or screenshot for every ebay listing but it would be quite expensive and take lots of development. That would definitely be outside the scope of this request.

Anonymous 2 years ago

The image that is displayed on the Review Reported Sales page would be sufficient in most cases.

Anonymous 12 months ago

I had suggested this a while ago. I'm sure it would help save a lot of time for the admins to know what to look for

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